What’s the difference between the B.A.S.E. Scan and a full engagement?

The scan is a free, 45-minute discovery session to surface behavioral blockers and friction points. Full engagements go deeper into design, rollout, or recovery work—either as a project or fractional support.

How is this different from traditional change management approaches like Prosci?

Traditional change models like Prosci are structured around planning, communication, and training timelines—focused on what needs to happen to people. They often assume that once you tell people what’s changing and why, they’ll adopt it.

That’s not how real behavior works.

The B.A.S.E. Method starts with how people are already operating: where they're hesitating, skipping, or working around a system—and why. We don’t just layer change on top of friction. We surface it, simplify it, and design adoption that sticks because it’s grounded in how people actually behave, not just how they’re expected to.

Do you work with individuals or teams?

Both. The 1:1 ChatGPT Confidence Session is great for individual professionals, while the B.A.S.E. Scan and fractional work are designed for teams navigating change or adoption at scale.

Can I book a ChatGPT session for my team?

Yes—though the listed session is 1:1, I can tailor a team workshop or series. Reach out and let’s talk scope.

Do you support Microsoft Copilot or AI rollout efforts?

Yes. AI rollouts like Microsoft Copilot surface all kinds of silent friction—gaps in understanding, resistance to adoption, and unclear ownership. I help teams cut through the noise and make sure the tool fits the way people actually work.

Whether you’re just getting started or recovering from a rough rollout, I offer behavior-first support for both individuals and teams adapting to generative AI.

Do I need to prep for a session?

Not at all. Just come with a problem, project, or pattern you’re stuck on—we’ll take it from there.